Santander Bank’s main customer service number is 1-877-768-2265. Santander lists the line as open Monday–Saturday 8 a.m.–8 p.m. ET. For lost or stolen cards, use the number on the back of your card or the Santander mobile app. Santander operates about 400 branches primarily in the northeastern United States.
Santander Bank Customer Service Number
| Service | Phone Number | Hours (ET) |
|---|---|---|
| Personal Banking Customer Service Center | 1-877-768-2265 | Mon–Sat 8 AM–8 PM |
| Lost/stolen cards | Number on the back of your card | See your card issuer |
For other lines (Select, Private Client, investments, mortgage), see Santander’s contact page.
How to Reach a Live Person at Santander Bank
Call 1-877-768-2265 and follow the prompts. Have your account number and Social Security number ready for identity verification.
What to Have Ready Before You Call
- Account or card number
- Last four digits of your Social Security number
- Recent transaction details (if disputing a charge)
Use the App Instead of Calling
The Santander mobile app handles many common requests:
- Freeze or unfreeze a card
- Check balances and make transfers
- Call customer service from the app so Santander recognizes you automatically
For more on Santander accounts, see the Santander Bank guide.
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