Fifth Third Bank’s customer service number is 1-800-972-3030. Hours are Monday–Friday 7:00 AM–8:00 PM ET and Saturday 8:30 AM–5:00 PM ET. Phone support is not available on Sundays — use the Fifth Third mobile app or online banking for Sunday self-service. Fifth Third operates about 1,100 branches primarily in the Midwest and Southeast.
Fifth Third Bank Customer Service Number
| Service | Phone Number | Hours (ET) |
|---|---|---|
| General banking | 1-800-972-3030 | M–F 7 AM–8 PM, Sa 8:30 AM–5 PM |
For specialized departments, see Fifth Third’s contact page.
How to Reach a Live Person at Fifth Third Bank
Call 1-800-972-3030 during business hours and follow the prompts. Have your account number and Social Security number ready for identity verification.
What to Have Ready Before You Call
- Account or card number
- Last four digits of your Social Security number
- Recent transaction details (if disputing a charge)
Use the App Instead of Calling
The Fifth Third mobile app handles many requests:
- Lock or unlock a card
- Check balances and make transfers
- Chat with support during business hours
For more on Fifth Third accounts, see the Fifth Third Bank guide.
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