Fifth Third Bank’s customer service number is 1-800-972-3030. Calling hours can change, so check 53.com or call the number on the back of your card. Fifth Third operates about 1,100 branches primarily in the Midwest and Southeast.

Fifth Third Bank Customer Service Number

Service Phone Number Hours
General banking 1-800-972-3030 See 53.com for current calling hours

For specialized departments, see Fifth Third’s contact page.

How to Reach a Live Person at Fifth Third Bank

Call 1-800-972-3030 and follow the prompts. Have your account number and Social Security number ready for identity verification.

What to Have Ready Before You Call

  • Account or card number
  • Last four digits of your Social Security number
  • Recent transaction details (if disputing a charge)

Use the App Instead of Calling

The Fifth Third mobile app handles many requests:

  • Lock or unlock a card
  • Check balances and make transfers
  • Message support through the app

For more on Fifth Third accounts, see the Fifth Third Bank guide.

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