Fifth Third Bank’s customer service number is 1-800-972-3030. Hours are Monday–Friday 7:00 AM–8:00 PM ET and Saturday 8:30 AM–5:00 PM ET. Phone support is not available on Sundays — use the Fifth Third mobile app or online banking for Sunday self-service. Fifth Third operates about 1,100 branches primarily in the Midwest and Southeast.

Fifth Third Bank Customer Service Number

Service Phone Number Hours (ET)
General banking 1-800-972-3030 M–F 7 AM–8 PM, Sa 8:30 AM–5 PM

For specialized departments, see Fifth Third’s contact page.

How to Reach a Live Person at Fifth Third Bank

Call 1-800-972-3030 during business hours and follow the prompts. Have your account number and Social Security number ready for identity verification.

What to Have Ready Before You Call

  • Account or card number
  • Last four digits of your Social Security number
  • Recent transaction details (if disputing a charge)

Use the App Instead of Calling

The Fifth Third mobile app handles many requests:

  • Lock or unlock a card
  • Check balances and make transfers
  • Chat with support during business hours

For more on Fifth Third accounts, see the Fifth Third Bank guide.

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