Citi branch hours vary by location, so check your branch in Citi’s locator. With only about 650 branches concentrated in 12 states, Citi relies heavily on its mobile app and its 65,000+ fee-free ATMs to serve customers nationwide.
If you’re not near a Citi branch, Citi’s mobile banking and Citi’s fee-free ATM network cover most everyday needs.
Citi Branch Hours
Citi doesn’t publish one set of hours for all branches. Opening days and times differ by location and type of facility, so confirm your branch in the branch locator on citi.com before visiting.
Citi Branch Coverage by State
Citi’s branch network is significantly smaller than Chase or Bank of America, concentrated in major metro areas:
| State/Region | Major Cities Covered |
|---|---|
| New York | NYC (largest presence), Albany, Buffalo |
| California | Los Angeles, San Francisco, San Diego, San Jose |
| Florida | Miami, Fort Lauderdale, Tampa, Orlando |
| Illinois | Chicago metro area |
| New Jersey | Newark, Jersey City, Bergen County |
| Texas | Houston, Dallas, San Antonio |
| Washington DC / Maryland / Virginia | DC metro area |
| Nevada | Las Vegas |
| Connecticut | Stamford, Hartford |
| South Dakota | Sioux Falls (administrative only) |
If you live outside these states, Citi operates as a de facto online bank for you — all account management happens through the Citi Mobile app, citibank.com, and its fee-free ATM network.
Citi Bank Holiday Hours
Holiday hours differ by branch, so check your branch in Citi’s locator. See bank holidays 2026 for the federal holiday schedule. ACH and wire transfers submitted on a bank holiday are generally processed the next business day.
24/7 Banking Options When Branches Are Closed
Citi customers can handle most banking tasks outside branch hours:
| Task | How to Do It 24/7 |
|---|---|
| ATM withdrawals | 65,000+ fee-free ATMs (Citibank branches, select retail stores, MoneyPass network) |
| ATM deposits | Participating Proprietary Citibank ATMs, 24 hours a day, 7 days a week per Citi’s deposit agreement |
| Check balances | Citi Mobile app or citibank.com |
| Transfer money | Citi Mobile app — internal transfers are instant |
| Send via Zelle | Citi Mobile app — available 24/7 |
| Deposit a check | Citi Mobile Deposit (see Citi mobile deposit limits) |
| Report a lost or stolen card | Call 1-888-CITIBANK (1-888-248-4226), which Citi’s deposit agreement says is staffed 24/7 — see Citi customer service |
| Lock/unlock debit card | Citi Mobile app → Card Controls |
Tips for Visiting a Citi Branch
What to bring for in-branch services:
- Government-issued photo ID (driver’s license or passport)
- Your Citi account number or debit card
- Social Security number for account changes or new account opening
Branch-only services: Some transactions require a branch visit — including notary services, safe deposit box access, large cash deposits or withdrawals, and certain wire transfer requests above online limits.
Finding a Citi Branch or ATM
Use these tools to locate the nearest open branch:
- Citi Branch Locator: on citi.com, shows hours, services, and directions
- ATM Locator: the Citi Mobile app or Citi’s online locator — find fee-free ATMs
- Google Maps: Search “Citibank near me” for real-time hours based on your location
See the full Citibank guide for Citi fees, ATM limits, and routing numbers by state.
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