Axos Bank’s customer service number is 1-888-502-2967, available 24 hours a day, 7 days a week, 365 days a year including all holidays. Axos is an online-only bank with no physical branches.

Axos Bank Customer Service Number

Service Phone Number Hours
General banking 1-888-502-2967 24/7, 365 days

For online self-service, log in at axosbank.com.

How to Reach a Live Person at Axos Bank

Call 1-888-502-2967 at any hour and follow the prompts. Have your account number and Social Security number ready for identity verification.

What to Have Ready Before You Call

  • Account number
  • Last four digits of your Social Security number
  • Transaction details (if disputing a charge)

Use the App Instead of Calling

The Axos mobile app handles many common requests:

  • Lock or unlock a card instantly
  • Check balances and make transfers
  • Send secure messages to support

For more on Axos accounts and rates, see the Axos Bank guide.

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