Axos Bank’s personal banking number is (888) 502-2967, listed by Axos as available 24 hours a day, 7 days a week, excluding Thanksgiving Day and Christmas Day. Axos is an online-only bank with no physical branches.
Axos Bank Customer Service Number
| Service | Phone Number | Hours |
|---|---|---|
| Personal banking | (888) 502-2967 | 24 hours a day, 7 days a week (excluding Thanksgiving Day and Christmas Day) |
| Loan servicing | (866) 923-7112 | 8 AM to 5 PM PT Mon-Fri |
| Personal loans | (866) 923-3625 | 8 AM to 4:30 PM PT Mon-Fri |
| Small business banking | (844) 678-2726 | 6 AM to 6 PM PT Mon-Fri |
Source: Axos contact page. Axos also lists home loan, auto refinance and investment property lines there.
How to Reach Axos Bank
Call (888) 502-2967 and follow the prompts, log in to online banking to send a secure message, or chat with Evo, Axos’s virtual financial assistant. Have your account number and Social Security number ready for identity verification.
What to Have Ready Before You Call
- Account number
- Last four digits of your Social Security number
- Transaction details (if disputing a charge)
Use the App Instead of Calling
The Axos mobile app handles many common requests:
- Lock or unlock a card instantly
- Check balances and make transfers
- Send secure messages to support
For more on Axos accounts and rates, see the Axos Bank guide.
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