Truist branch hours vary by location, so check your branch in the locator. The bank operates more than 1,900 branches across 17 states and Washington DC, concentrated in the Southeast and Mid-Atlantic.
Is Truist Bank Open Today?
Branch hours differ by location, and Truist’s published branch list shows hours branch by branch. Opening days and times, including Saturday and Sunday hours, differ by location; ask your branch about its holiday schedule. To confirm whether your branch is open, use the Truist branch locator.
Truist’s phone line (1-844-487-8478) is listed as open Monday through Friday 8 AM to 8 PM and Saturday 8 AM to 5 PM Eastern.
Online wire orders are processed only on business days, and external transfers made on a bank holiday are submitted the next business day. See bank holidays 2026 for the federal holiday schedule.
What to Do When Truist Is Closed
Even when branches are closed, Truist provides several ways to manage your finances:
| Task | How to Do It |
|---|---|
| Cash withdrawals | Truist ATMs (availability varies by location) |
| Check balances | Truist app or truist.com |
| Transfer funds | Truist app — transfers between your Truist accounts, with cut-off times shown in the app |
| Pay bills | Online banking at truist.com |
| Deposit a check | Truist mobile app (mobile check deposit) |
| Send money | Zelle via the Truist app |
| Lock/unlock debit card | Truist app → Card Controls |
| Report fraud or lost card | Call 1-844-487-8478 during Truist’s listed hours, or use the number on the back of your card |
A mobile check deposit made on a Saturday, Sunday or federal holiday, or after the cut-off (9 pm ET on weekdays for standard availability), counts as made on the next business day.
Cutoff Times for Truist Transactions
Some transactions follow business-day cut-off rules:
- ACH and other external transfers — cut-off times are shown in the app; transfers made after the cut-off, or on weekends and bank holidays, are submitted the next business day
- Wire transfers — can be submitted online at any hour but are processed only on business days; contact Truist for the same-day cut-off time
- Mobile check deposits — the standard cut-off is 9 pm ET Monday through Friday; deposits made after it, or on a weekend or federal holiday, count as made on the next business day
Under Truist’s online banking agreement, a wire order received after its cut-off time counts as received the next business day, so confirm the current cut-off with Truist before counting on a same-day wire.
How to Contact Truist
| Method | Details |
|---|---|
| Phone | 1-844-487-8478 (844-4TRUIST), Mon–Fri 8 AM–8 PM ET, Sat 8 AM–5 PM ET |
| Outside the U.S. | +1-910-914-8250 |
| Website | truist.com |
| Mobile app | Transfers, deposits, account management |
For a mailing address, see Truist’s contact page or your account statement.
Truist Branch Coverage
Truist’s footprint spans 17 states plus DC, with the heaviest density in the Southeast:
| Region | States |
|---|---|
| Southeast | North Carolina, Georgia, Florida, South Carolina, Alabama, Mississippi |
| Mid-Atlantic | Virginia, Maryland, Washington DC, West Virginia, Pennsylvania, New Jersey |
| Midwest / South | Tennessee, Kentucky, Indiana, Ohio, Arkansas, Texas |
Florida has the most branches in Truist’s published branch list, followed by North Carolina and Virginia.
Tips for Truist Branch Visits
- Check hours first — use truist.com/locations to confirm your branch’s specific hours before visiting
- Plan around holidays — ask your branch about its holiday schedule; plan transfers and withdrawals in advance
- What to bring: Ask your branch what ID and documents your request needs before you go
- Legacy BB&T and SunTrust locations: Former BB&T and SunTrust branches now operate as Truist — search the Truist locator to find a branch near you
See the full Truist guide for fees, ATM limits, and routing numbers by state.
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