Most RBC branches are open Monday to Friday, 9:30 AM to 5:00 PM local time, with many locations open Saturday 9:30 AM to 4:00 PM. Most branches are closed Sundays and statutory holidays. RBC Online Banking, the RBC Mobile app, and the 24/7 telephone line (1-800-769-2511) are available at all times.
Quick answer: Standard RBC hours: Mon–Fri 9:30am–5:00pm. Saturday: 9:30am–4:00pm (many locations). Closed Sundays and statutory holidays. 24/7 access: RBC app, Online Banking, ATMs, and phone at 1-800-769-2511.
Hours vary by location. Always verify your specific branch on the RBC Branch Locator before visiting.
Standard RBC Branch Hours
| Day | Typical Hours |
|---|---|
| Monday | 9:30 AM – 5:00 PM |
| Tuesday | 9:30 AM – 5:00 PM |
| Wednesday | 9:30 AM – 5:00 PM |
| Thursday | 9:30 AM – 5:00 PM |
| Friday | 9:30 AM – 5:00 PM |
| Saturday | 9:30 AM – 4:00 PM (varies) |
| Sunday | Closed |
These are representative hours for urban branches. Hours vary meaningfully by location:
- Shopping mall branches often follow mall hours (10 AM – 9 PM weekdays, 10 AM – 6 PM weekends)
- Standalone urban branches may open as early as 8:30 AM or stay open until 6:00 PM on some days
- Smaller or rural branches may have reduced hours (e.g., closed on Saturday, shorter weekday hours)
Use the RBC Branch Locator or the RBC app to find exact hours for your nearest branch.
RBC Holiday Closures 2026
RBC branches close on Canadian statutory holidays. The 2026 statutory holidays affecting RBC branches include:
| Holiday | 2026 Date |
|---|---|
| New Year’s Day | January 1 |
| Family Day (ON, AB, BC, SK, NS, PEI) | February 16 |
| Good Friday | April 3 |
| Victoria Day | May 18 |
| Canada Day | July 1 |
| BC Day / Civic Holiday / other provincial | August 3 |
| Labour Day | September 7 |
| National Day for Truth and Reconciliation | October 1 |
| Thanksgiving | October 12 |
| Remembrance Day | November 11 |
| Christmas Day | December 25 |
| Boxing Day | December 26 |
Provincial holidays vary — Family Day is observed in most but not all provinces. Remembrance Day is a branch closure day in some provinces but not others (notably, branches in Ontario, Quebec, and some Atlantic provinces may remain open on November 11). Verify with your local branch.
How to Bank at RBC Without Visiting a Branch
For the vast majority of transactions, you never need to enter an RBC branch:
| Service | How to Access | Available |
|---|---|---|
| Account balance & history | RBC app or Online Banking | 24/7 |
| Bill payments | RBC app or Online Banking | 24/7 |
| Interac e-Transfer (send/receive) | RBC app or Online Banking | 24/7 |
| Cheque deposit | RBC app (mobile deposit) | 24/7 |
| Credit card management | RBC app or Online Banking | 24/7 |
| Statements & tax slips | RBC app or Online Banking | 24/7 |
| Loan/mortgage information | RBC app or Online Banking | 24/7 |
| Customer service (general) | 1-800-769-2511 | 24/7 |
| Card replacement (lost/stolen) | 1-800-769-2511 | 24/7 |
| Fraud reporting | 1-800-769-2511 | 24/7 |
| ATM withdrawals | Any RBC ATM | 24/7 |
Services that still require a branch visit include: opening certain account types in person, notarized or medallion-certified documents, safety deposit box access, and very large cash transactions.
RBC Contact Information
| Contact Method | Details | Hours |
|---|---|---|
| Telephone (Canada) | 1-800-769-2511 | 24/7 |
| Telephone (International) | 1-506-864-2275 | 24/7 |
| Online Chat | Via RBC Online Banking | Business hours |
| RBC Mobile App | App Store / Google Play | 24/7 |
| Online Banking | rbcroyalbank.com | 24/7 |
| Twitter/X | @RBC | Business hours |
| Branch visit | Use branch locator | Varies |
For lost or stolen debit/credit cards, call 1-800-769-2511 immediately — this line is available 24/7 and can freeze your card within minutes.
RBC Mobile App: Banking Anywhere
The RBC Mobile app handles most day-to-day banking on iOS and Android:
- Face ID / Touch ID login (no password required after setup)
- Mobile cheque deposit — photograph front and back of cheque, funds typically available next business day
- e-Transfer — send, receive, and set up Autodeposit
- Bill payment — add payees, pay bills, schedule future payments
- Account management — view balances, recent transactions, and statements
- Card controls — temporarily lock/unlock your debit or credit card
- Branch and ATM locator — find the nearest open RBC branch
The app is available free from the Apple App Store and Google Play Store. RBC Online Banking (desktop) offers the same features plus some additional account management options.
RBC 24/7 Phone Banking: What You Can Do
The RBC telephone line (1-800-769-2511) is staffed around the clock for:
- Balance inquiries and recent transaction history
- Card loss/theft reporting and card freezing
- Fraud reporting and disputes
- Interac e-Transfer assistance
- General account questions
More complex requests — account opening, mortgage inquiries, investment advice — are directed to business hours staff or branch visits.
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