USAA’s main number, 1-800-531-8722, is open Monday to Friday 6 a.m. to 10 p.m. CT and Saturday 8 a.m. to 8 p.m. CT, and closed Sunday, according to USAA’s support page, which adds that days and times may vary. USAA operates mostly by phone, app and website, with no traditional branch network.

USAA Hours at a Glance

Service Hours Notes
Main phone: 800-531-8722 or 210-531-8722 Mon–Fri 6 a.m.–10 p.m. CT; Sat 8 a.m.–8 p.m. CT; Sun closed Days and times may vary
San Antonio bank lobby Mon–Fri 9 a.m.–5 p.m. CT; Sat and Sun closed 10750 W I-10, San Antonio, TX
San Antonio bank drive-thru Mon–Fri 9 a.m.–5 p.m. CT; Sat 8:30 a.m.–1 p.m. CT; Sun closed Days and times may vary

USAA Has No Traditional Branches

This is the most important thing to understand about USAA hours: USAA does not have a traditional bank branch network. Most banking happens by phone, app or website. USAA does have a small number of financial centers, and its corporate pages describe them as placed near some military bases. Services at each location differ, so check usaa.com before you go.

For cash deposits and withdrawals, USAA members use ATMs, mobile deposit (checks), or link an external account at a local bank.


Finding a Financial Center

USAA lists its financial centers, with hours, on its financial center page. Hours differ by location, so check the one you plan to visit, especially around holidays.


Phone Support Outside the U.S.

USAA lists local access numbers and hours for members in other countries and U.S. territories on its support page under the international contact information selector. Pick your country there rather than relying on the U.S. hours above.


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