For Regions Bank customer service, use the number on the back of your card or the contact options at regions.com/contact-us. Regions’ site blocks automated reading, so we don’t list a phone number or call hours here; confirm them on the Regions site before you call. Regions operates more than 1,200 branches across the South and Midwest.
How to Contact Regions Bank
| Need | Where to go |
|---|---|
| General banking | Number on the back of your card, or Regions’ contact page |
| Lost or stolen card | Report it right away using the number on your card, the Regions website or app, or a branch |
| Mortgage, business or other departments | Regions’ contact page |
How to Reach a Live Person at Regions Bank
Call the number on the back of your card or the one on Regions’ contact page, check the hours listed there, and follow the prompts. Or visit a branch.
What to Have Ready Before You Call
- Account or card number
- Personal details Regions may ask for to verify who you are
- Recent transaction details (if disputing a charge)
Use the App or Website Instead of Calling
Many routine requests can be handled through Regions online banking or the mobile app. Check the app for which services (card controls, disputes, transfers, messaging) are currently offered.
For more on Regions accounts, see the Regions Bank guide.
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