Fidelity Investments’ customer service number is 1-800-343-3548, available 24/7 including weekends and holidays. Fidelity also operates approximately 200 Investor Centers across the United States for in-person account help, rollovers, and retirement planning consultations.

Fidelity Customer Service Number

Service Phone Number Hours
General brokerage support 1-800-343-3548 24/7

To find the nearest Investor Center, use the branch locator at fidelity.com.

How to Reach a Live Person at Fidelity

Call 1-800-343-3548 at any hour. Fidelity’s 24/7 line connects to live representatives around the clock. Have your account number and Social Security number ready for identity verification.

What to Have Ready Before You Call

  • Account number
  • Last four digits of your Social Security number
  • Transaction or trade details (if disputing an order or charge)

Use the App Instead of Calling

The Fidelity mobile app handles many requests:

  • Check balances and portfolio performance
  • Place and review trades
  • Transfer funds and deposit checks
  • Chat via the virtual assistant or live agent

For more on Fidelity accounts and fees, see the Fidelity guide.

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