E*TRADE’s main customer service number is 1-800-387-2331, available 24/7 including nights, weekends, and holidays. ETRADE is now part of Morgan Stanley. For everyday account support, all contact is by phone, chat, or the app — ETRADE does not operate retail branches.

E*TRADE Customer Service Number

Service Phone Number Hours
General & brokerage support 1-800-387-2331 24/7

For online help, go to E*TRADE’s help center.

How to Reach a Live Person at E*TRADE

Call 1-800-387-2331 at any hour. Have your account number and Social Security number ready for identity verification.

What to Have Ready Before You Call

  • Account number
  • Last four digits of your Social Security number
  • Transaction or trade details (if disputing an order or charge)

Use the App Instead of Calling

The E*TRADE mobile app handles many requests:

  • Check balances and portfolio performance
  • Place and review trades
  • Deposit funds
  • Chat with live support during business hours

For more on E*TRADE accounts and fees, see the E*TRADE guide.

WealthVieu
Written by WealthVieu

WealthVieu researches and writes data-driven personal finance guides using primary sources including the IRS, Bureau of Labor Statistics, Federal Reserve, and Census Bureau.

The content on Wealthvieu is for informational purposes only and should not be considered financial, tax, or investment advice. Consult a qualified professional before making financial decisions. Full disclaimer · Editorial policy