E*TRADE’s main customer service number is 1-800-387-2331, available 24/7 including nights, weekends, and holidays. ETRADE is now part of Morgan Stanley. For everyday account support, all contact is by phone, chat, or the app — ETRADE does not operate retail branches.
E*TRADE Customer Service Number
| Service | Phone Number | Hours |
|---|---|---|
| General & brokerage support | 1-800-387-2331 | 24/7 |
For online help, go to E*TRADE’s help center.
How to Reach a Live Person at E*TRADE
Call 1-800-387-2331 at any hour. Have your account number and Social Security number ready for identity verification.
What to Have Ready Before You Call
- Account number
- Last four digits of your Social Security number
- Transaction or trade details (if disputing an order or charge)
Use the App Instead of Calling
The E*TRADE mobile app handles many requests:
- Check balances and portfolio performance
- Place and review trades
- Deposit funds
- Chat with live support during business hours
For more on E*TRADE accounts and fees, see the E*TRADE guide.
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