SoFi Bank’s customer service number is 1-855-456-7634. Support hours are Monday–Thursday 5:00 AM–7:00 PM PT and Friday–Sunday 5:00 AM–5:00 PM PT. SoFi does not offer 24/7 phone support. The same number handles banking (checking, savings), loans, and investing. SoFi is an online-only bank with no physical branches.
SoFi Bank Customer Service Number
| Service | Phone Number | Hours (PT) |
|---|---|---|
| Banking, loans & investing | 1-855-456-7634 | M–Th 5 AM–7 PM, F–Su 5 AM–5 PM |
For self-service, log in at sofi.com or use the SoFi app.
How to Reach a Live Person at SoFi
Call 1-855-456-7634 during support hours and follow the prompts. Have your account number and Social Security number ready for identity verification.
What to Have Ready Before You Call
- Account number
- Last four digits of your Social Security number
- Transaction details (if disputing a charge)
Use the App Instead of Calling
The SoFi mobile app handles many requests:
- Lock or unlock a card
- Check balances and make transfers
- View investment positions
- Access in-app chat during support hours
For more on SoFi accounts and features, see the SoFi Bank guide.
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