Fidelity phone support is available 24/7 at 800-343-3548. Live chat with the team runs Monday–Friday 8 a.m.–10 p.m. ET and Saturday–Sunday 9 a.m.–4 p.m. ET, and the Fidelity Assistant is available 24/7. Investor center hours vary by location.
Fidelity Hours at a Glance
| Service | Hours | Notes |
|---|---|---|
| Phone — 800-343-3548 | 24/7 | Banking + brokerage + CMA |
| Live chat | Mon–Fri 8 AM–10 PM ET; Sat–Sun 9 AM–4 PM ET | Chat live with the team |
| Fidelity Assistant | 24/7 | Automated help online |
| Mobile app | 24/7 | iOS and Android |
| Online banking (fidelity.com) | 24/7 | — |
| Investor centers | Vary by location | Check the locator |
| Federal holidays | Check Fidelity’s contact page | ACH delayed 1 day |
Investor Center Hours
Fidelity’s investor centers are not bank teller branches. They are investment consulting offices that can also assist with CMA questions. Hours vary by location, so use the investor center locator on fidelity.com to see the hours of the one you plan to visit.
What You Can Do in the Fidelity App 24/7
| Task | Available 24/7 |
|---|---|
| Check CMA balance | ✅ |
| Transfer between Fidelity accounts | ✅ |
| ACH to/from external bank | ✅ |
| Mobile check deposit | ✅ |
| Initiate wire transfer (outgoing, $10 fee) | ✅ |
| Freeze/unfreeze debit card | ✅ |
| View ATM reimbursements | ✅ |
| Pay bills | ✅ |
Fidelity vs Competitor Hours
| Bank | Phone | Phone hours |
|---|---|---|
| Fidelity | 800-343-3548 | 24/7 |
| Schwab | See Schwab’s contact page | See Schwab’s contact page |
| Ally | 1-877-247-2559 | 24/7 |
| Discover | 1-800-347-7000 | See Discover’s contact page |
| Marcus | See Marcus’s contact page | See Marcus’s contact page |
| SoFi | (855) 456-7634 | Mon–Thu 5 AM–7 PM PT; Fri–Sun 5 AM–5 PM PT |
Related Guides
- Fidelity fees 2026 — $0 monthly, unlimited ATM reimbursement
- Fidelity routing number 2026 — 101205681
- Fidelity vs Schwab 2026 — hours, fees, and FDIC compared
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