Citizens Bank is a regional bank with a branch network concentrated in the Northeast and parts of the Midwest. Its One Deposit Checking requires only one qualifying deposit per month to waive the $9.99 fee. For savings, Citizens Access (its online division) has historically been a far more competitive option than Citizens’ standard branch savings account — but confirm the current APY directly at citizensaccess.com before assuming it’s competitive, since online savings rates are variable and change frequently. This review does not restate a specific rate as a fixed fact.
Citizens Bank is best for: customers in its branch footprint who want in-person access and plan to compare Citizens Access’s current rate against other online banks for savings.
Citizens Bank at a Glance
| Feature | Details |
|---|---|
| Headquarters | Providence, RI |
| FDIC insured | Yes (Citizens Bank N.A.) |
| Standard (branch) savings APY | Historically very low — confirm current rate |
| Citizens Access savings APY | Confirm current rate directly at citizensaccess.com — historically competitive but variable |
Checking Accounts
One Deposit Checking (Flagship)
- Monthly fee: $9.99
- Fee waiver: Any one qualifying deposit per month (payroll, direct deposit, government benefits)
- Minimum balance: $0
- Best for: Most customers — easy waiver, full features
EverValue Checking
- Monthly fee: $10
- Fee waiver: None (always $10/month)
- Overdraft fee: $0 — transactions declined when insufficient funds
- Best for: Customers who want guaranteed no overdraft fees
Citizens Quest Checking
- Monthly fee: $25
- Fee waiver: $25,000 in combined Citizens accounts
- Benefits: Interest on checking, higher ATM reimbursements, better savings rates
- Best for: Higher-balance customers seeking relationship benefits
Savings Accounts
Standard Savings: Historically a very low APY, not competitive with dedicated online high-yield savings accounts. Confirm the current rate directly at citizensbank.com.
Citizens Access High Yield Savings: Has historically been positioned as a competitive online rate. Confirm the current APY directly at citizensaccess.com before opening — this review intentionally does not restate a specific percentage as fixed fact, since online savings rates are variable and several other banks’ previously-advertised 2026 rates were found to be stale by the time of this review.
Citizens Access: Online Savings Division
Citizens Access is available nationwide (all 50 states) with:
- A variable APY — confirm the current rate directly at citizensaccess.com
- $0 monthly fee
- $0 minimum balance
- FDIC insured through Citizens Bank N.A.
- Linked to external checking via ACH (typically 1–3 business days)
- CDs available — confirm current rates by term directly
ATM Network
Confirm Citizens’ current ATM network size and out-of-network fee directly at citizensbank.com. Citizens participates in the Allpoint network, which has approximately 40,000 ATMs in the United States (Allpoint’s own site cites 55,000+ as a worldwide figure, which is a different, larger number than the US-specific count).
Citizens Bank vs. TD Bank
See the full Citizens vs. TD Bank comparison for current fee and feature details — confirm both banks’ current terms directly before relying on a comparison table, since fee and rate schedules change over time.
Who Citizens Bank Is Best For
- Customers in Citizens’ branch footprint needing in-person access
- Those who can meet the one-deposit-per-month checking waiver easily
- Customers willing to compare Citizens Access’s current rate against a couple of other online banks before choosing where to keep savings
- Those who prefer a regional bank over a national mega-bank
See also: Citizens checking account | Citizens savings account | Citizens routing number | Citizens vs. TD Bank
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