Chime’s customer service number is 1-844-244-6363. Phone and chat support are available 24 hours a day, 7 days a week — Chime advertises reaching a live agent in about 2 minutes. For after-hours card emergencies, you can also use the Chime app to freeze your card instantly. Chime is an online-only financial technology company; banking services are provided by The Bancorp Bank, N.A. or Stride Bank, N.A.
Chime Customer Service Number
| Service | Phone Number | Hours |
|---|---|---|
| General support | 1-844-244-6363 | 24/7 |
For chat support, open the Chime app and go to Profile → Help Center → Chat, or go to chime.com/security-and-support.
How to Reach a Live Person at Chime
Call 1-844-244-6363 any time, day or night. Chat support through the Chime app is often faster for routine questions. Have your Chime account email and the last four digits of your Social Security number ready.
What to Have Ready Before You Call
- Chime account email address
- Last four digits of your Social Security number
- Transaction details (if disputing a charge)
Use the App Instead of Calling
The Chime mobile app handles many requests without hold time:
- Freeze or unfreeze your Chime card instantly
- Dispute a transaction
- Check balances and view recent activity
- Chat with live support at any hour
For more on Chime features and accounts, see the Chime guide.
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