Chime’s customer service number is 1-844-244-6363. Phone and chat support hours are approximately 3:00 AM–11:00 PM Pacific Time, seven days a week. Chime does not offer 24/7 phone support — for after-hours card emergencies, use the Chime app to freeze your card instantly. Chime is an online-only financial technology company; banking services are provided by The Bancorp Bank, N.A. or Stride Bank, N.A.
Chime Customer Service Number
| Service | Phone Number | Hours (PT) |
|---|---|---|
| General support | 1-844-244-6363 | Daily 3 AM–11 PM |
For chat support, open the Chime app and tap the ? icon, or go to chime.com/help.
How to Reach a Live Person at Chime
Call 1-844-244-6363 during support hours. Chat support through the Chime app is often faster for routine questions. Have your Chime account email and the last four digits of your Social Security number ready.
What to Have Ready Before You Call
- Chime account email address
- Last four digits of your Social Security number
- Transaction details (if disputing a charge)
Use the App Instead of Calling
The Chime mobile app handles many requests without hold time:
- Freeze or unfreeze your Chime card instantly
- Dispute a transaction
- Check balances and view recent activity
- Chat with live support during support hours
For more on Chime features and accounts, see the Chime guide.
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