Ally Bank’s main customer service number is 1-877-247-2559, available 24/7 including weekends and all federal holidays. Ally also offers 24/7 live chat through ally.com and the Ally mobile app. Ally Bank is an online-only bank with no physical branches.
Ally Bank Customer Service Number
| Service | Phone Number | Hours |
|---|---|---|
| General banking | 1-877-247-2559 | 24/7 |
For live chat, go to ally.com — available 24/7.
How to Reach a Live Person at Ally Bank
Call 1-877-247-2559 at any hour and follow the prompts to reach a live agent. Alternatively, use the 24/7 live chat at ally.com or in the Ally app. Have your account number and Social Security number ready for identity verification.
What to Have Ready Before You Call
- Account number
- Last four digits of your Social Security number
- Transaction details (if disputing a charge)
Use the App Instead of Calling
The Ally mobile app handles many common requests:
- Lock or unlock a card instantly
- Dispute a transaction
- Check balances and make transfers
- Live chat with support 24/7
For more on Ally accounts and rates, see the Ally Bank guide.
The content on Wealthvieu is for informational purposes only and should not be considered financial, tax, or investment advice. Consult a qualified professional before making financial decisions. Full disclaimer · Editorial policy