The FTC CARS Rule — Combating Auto Retail Scams — is the most significant federal regulation of car dealer practices in decades. It took effect in January 2024 and gives car buyers new rights and protections when shopping at dealerships across the country.
Quick answer: The CARS Rule requires dealers to disclose the real purchase price upfront, bans charging for add-ons you did not agree to, and prohibits misrepresentations about financing. It applies to all US car dealers selling new and used vehicles.
What the FTC CARS Rule Requires
1. Upfront Price Disclosure
Dealers must clearly disclose the total “offering price” — the actual price at which the vehicle is available for sale — before any negotiation begins. This prohibits bait-and-switch advertising where a lower price is advertised but not honored when you arrive.
The offering price must include all charges except:
- Government fees (taxes, registration, title fees)
- Optional add-ons the consumer separately consents to
2. No Charges for Unagreed Add-Ons
This is one of the most significant provisions. Dealers cannot charge you for any product or service you did not explicitly consent to. This covers:
- Paint and fabric protection packages
- Extended warranties or service contracts
- GAP insurance
- Credit insurance products
- Any other add-on bundled into the deal without your agreement
Charging for unagreed add-ons is classified as an unfair and deceptive practice under the FTC Act.
3. No Misrepresentations
The CARS Rule prohibits dealers from making false statements about:
| Topic | Example Prohibited Misrepresentation |
|---|---|
| Monthly payment | Quoting a payment that hides a balloon payment at end |
| Loan term | Representing a 72-month loan as a 60-month loan |
| Total amount financed | Understating the amount financed |
| Government fees | Inflating registration or title fees |
| Rebates or incentives | Misrepresenting eligibility or amounts |
| Vehicle history | Claiming a clean title when it is salvage |
| Add-on savings | Claiming add-ons are required or provide savings they do not |
4. Total Payment Disclosure Before Signing
Before a consumer signs any binding purchase or financing document, the dealer must disclose the total amount the consumer will pay including all charges. This prevents consumers from being surprised by the true cost after the purchase is psychologically committed.
What Has Not Changed
The CARS Rule strengthens disclosures and prohibits specific abuses, but does not:
- Cap dealer profit margins or markups
- Set maximum document fees
- Require dealers to match competitor prices
- Prohibit all sales of add-on products (only unagreed charges)
Dealers can still mark up financing rates (dealer reserve), charge documentation fees, and sell add-on products — they just cannot do so through deception or without your consent.
Why the Rule Matters: Before vs. After
| Practice | Before CARS Rule | After CARS Rule |
|---|---|---|
| Advertising a price you cannot get | Common | Prohibited |
| Charging for add-ons after the sale | Common | Prohibited |
| Hiding total loan cost until signing | Common | Prohibited |
| Misrepresenting financing terms | Common | Prohibited |
| Misrepresenting government fees | Occurred | Prohibited |
How to Use the CARS Rule When Buying a Car
- Request the offering price in writing before discussing any other terms. Under the rule, this is required.
- Review every add-on charge in the finance office. Ask for each item to be explained and clearly state which ones you consent to and which you decline.
- Ask for total payment before signing. The dealer is required to disclose this. Verify it matches what was discussed.
- Document everything. Save written quotes, emails, and any advertising. These are your evidence if a violation occurs.
- Report violations. File complaints at reportfraud.ftc.gov and your state attorney general’s office.
Related Consumer Protections
The CARS Rule works alongside other existing consumer protections:
- Truth in Lending Act (TILA) — Requires disclosure of APR and finance charges on any credit transaction
- Equal Credit Opportunity Act (ECOA) — Prohibits credit discrimination based on race, sex, religion, national origin, age, or marital status
- State consumer protection laws — Many states have additional protections beyond the CARS Rule
Related: Questions to ask when buying a car | How to save on dealership car loans
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